Optimize technician dispatch, improve first-time fix rates, track service completion, and enhance customer satisfaction for field service businesses.
Technicians arriving late or at the wrong location impacts customer satisfaction.
Poor route planning leads to fewer service calls completed per day.
Difficulty matching the right technician with the right job quickly.
Lack of proof of service completion leads to billing disputes.
GPA provides comprehensive tools for HVAC, plumbing, electrical, maintenance, and other field service companies to optimize operations.
Monitor all field technicians in real-time to dispatch the nearest available resource.
Learn more →Optimize technician routes to maximize service calls and minimize travel time.
Learn more →Provide accurate ETAs to customers and reduce missed appointments.
Learn more →Track service completion with geofencing, time stamps, and digital proof of service.
Learn more →Track key metrics like first-time fix rate, response time, and technician productivity.
Learn more →Keep service vehicles reliable with automated maintenance scheduling and tracking.
Learn more →More service calls per day
Higher first-time fix rate
Improved customer satisfaction
Lower operational costs
See how GPA helps field service companies across Albania improve efficiency, customer satisfaction, and profitability.
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